eKYC Service Supplier Maintenance
Scheduled Maintenance Report for W2
Completed
The scheduled maintenance has been completed.
Posted May 01, 2021 - 05:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2021 - 04:00 BST
Scheduled
Dear Customer,

We would like to take this opportunity to notify you of some emergency maintenance by one of our service providers on the morning of Saturday the 1st of May from 04:00 until 05:00 GMT.

This maintenance may affect the Document Verification and Facial Comparison services and there may be brief periods during this window where these services are unavailable.

We expect services to be fully operational again by 05:00 GMT on Saturday the 1st of May, if there are any delays or issues relating to this maintenance window we will update our status page which can be accessed at https://status.w2globaldata.com

Please accept our apologies for any inconvenience this may cause you.
Posted Apr 28, 2021 - 12:42 BST
This scheduled maintenance affected: Services (W2-DATA-DOCUMENT_CHECK-039, W2-DATA-FACE_CHECK-039).