All Systems Operational
REST API (api.w2globaldata.com) Operational
90 days ago
99.96 % uptime
Today
API v3 ? Operational
90 days ago
99.99 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
99.97 % uptime
Today
Service Checks Operational
90 days ago
99.99 % uptime
Today
W2-DATA-SANCTION-001 ? Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SPF-001 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP_AND_SANCTION-002 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP-003 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-UK-004 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC_UK-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-UK-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-UK-015 Operational
90 days ago
99.99 % uptime
Today
W2-DATA-PEP_AND_SANCTION-006 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-US-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC_LITE-US-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CA-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-NL-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-ZA-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-AGE_VERIFICATION-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DISQUALIFIEDS-UK-008 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYB-UK-009 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DIRECTOR-UK-009 Operational
90 days ago
99.88 % uptime
Today
W2-DATA-EMAIL_VALIDATE-010 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-IT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CH-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CZ-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-SK-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DE-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-IDVCHECK-013 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-022 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SALACIOUS_NAME-023 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PASSPORT_MRZ-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DRIVING_LICENCE_NUMBER-UK-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-024 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC-SCANDI-025 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-POST_REDIRECT-028 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AU-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DK-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-ES-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-FR-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DOCUMENT_CHECK-039 Operational
90 days ago
99.91 % uptime
Today
W2-DATA-FACE_CHECK-039 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-GLOBAL_MULTISOURCE-043 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-GLOBAL_SINGLESOURCE-043 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_CONS_CRED_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_INCOME_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_BANK_ACC_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-MORTALITY-UK-035 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Global eKYC Security upgrade May 25, 02:00-04:00 BST
We will be undertaking security upgrades to this service. The affected services are expected to be offline for a 2 hour duration.
Posted on May 6, 08:47 BST
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - Following the fix deployed at 19:55, we have been continuously monitoring the affected components and all behavior is as expected. We are now closing this incident but will continue to monitor the situation.
May 12, 20:19 BST
Monitoring - We are pleased to be able to confirm that at 19:55 a fix was deployed to the affected service and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
May 12, 19:57 BST
Update - We are continuing to work on the affected service and are currently testing a fix. Please be aware that this matter is our number one priority and we are deploying all available internal and external resources to resolve the problem. We will continue to provide updates on a 60-minute basis, should anything change in the interim we will update our status page accordingly. Please accept our sincere apologies for any continued impact this is having on you.
May 12, 18:57 BST
Identified - Upon investigation, we can confirm that since 16:30 we have been experiencing service issues and we have identified the problem and we are actively working to resolve this as a matter of priority. We will continue to provide updates through our normal channels. Please accept our apologies for any inconvenience this may be causing you. We hope to be able to provide updates every 60 minutes.
May 12, 18:05 BST
Investigating - We are currently experiencing a potential incident.
Our internal monitoring systems have alerted us to a potential issue and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
May 12, 17:23 BST
Resolved - Following the fix deployed at 19:55 we have been continuously monitoring the affected components and all behavior is as expected. We are now closing this incident but will continue to monitor the situation.
May 12, 20:19 BST
Monitoring - We are pleased to be able to confirm that at 16:30 a fix was deployed to the affected REST endpoint and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
May 12, 16:33 BST
Investigating - We are currently investigating this issue.
May 12, 16:11 BST
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - Following the fix deployed at 12:16, we have been continuously monitoring the affected components and all behavior is as expected. We are now closing this incident but will continue to monitor the situation.
May 5, 15:19 BST
Monitoring - We are pleased to be able to confirm that at 12:16 a fix was deployed to the affected services and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
May 5, 12:22 BST
Investigating - We are currently experiencing a potential incident.
Our internal monitoring systems have alerted us to a potential issue and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
May 5, 12:11 BST
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021
Completed - The scheduled maintenance has been completed.
May 1, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 04:00 BST
Scheduled - Dear Customer,

We would like to take this opportunity to notify you of some emergency maintenance by one of our service providers on the morning of Saturday the 1st of May from 04:00 until 05:00 GMT.

This maintenance may affect the Document Verification and Facial Comparison services and there may be brief periods during this window where these services are unavailable.

We expect services to be fully operational again by 05:00 GMT on Saturday the 1st of May, if there are any delays or issues relating to this maintenance window we will update our status page which can be accessed at https://status.w2globaldata.com

Please accept our apologies for any inconvenience this may cause you.
Apr 28, 12:42 BST
Apr 30, 2021

No incidents reported.