All Systems Operational
Uptime over the past 90 days. View historical uptime.
REST API Operational
90 days ago
100.0 % uptime
Today
SOAP API (Legacy) Operational
90 days ago
100.0 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Services ? Operational
90 days ago
99.95 % uptime
Today
W2-DATA-SANCTION-001 ? Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SPF-001 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP_AND_SANCTION-002 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP-003 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC_UK-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC-UK-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-UK-015 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP_AND_SANCTION-006 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-US-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC_LITE-US-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC-CA-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC-NL-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC-ZA-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-AGE_VERIFICATION-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DISQUALIFIEDS-UK-008 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYB-UK-009 Operational
90 days ago
98.05 % uptime
Today
W2-DATA-DIRECTOR-UK-009 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EMAIL_VALIDATE-010 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-IT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CH-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CZ-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-SK-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DE-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-IDVCHECK-013 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-022 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SALACIOUS_NAME-023 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PASSPORT_MRZ-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DRIVING_LICENCE_NUMBER-UK-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-SCANDI-025 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-POST_REDIRECT-028 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AU-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DK-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-ES-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-FR-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DOCUMENT_CHECK-039 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-FACE_CHECK-039 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-GLOBAL_MULTISOURCE-043 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-GLOBAL_SINGLESOURCE-043 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_CONS_CRED_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_INCOME_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_BANK_ACC_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-MORTALITY-UK-035 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
Supplier Maintenance
Completed - The scheduled maintenance has been completed.
Jun 1, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 18:00 BST
Scheduled - Dear Customer,

We would like to take this opportunity to notify you of some maintenance by one of our service providers on the evening of Thursday the 1st of June between 18:00 and 21:00 BST.

This maintenance may affect some of the searches carried out to our KYC workflows, however if you are using a workflow with failover configured, service during this period should be uninterrupted.

During the maintenance window the services will be unavailable for up to three minutes between 18:00 and 18:30 whilst they apply the changes, and for a further 3 minutes between 19:30 and 20:00 whilst they complete post-change testing.

Whilst the service is unavailable, any searches made will result in an error.

Please accept our apologies for any inconvenience this may cause you.
May 15, 11:47 BST
May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Important service notification
Resolved - We are happy to say we have been able to resolve the underlying issue with our supplier and all services are now working as expected.

We will continue to monitor this closely to ensure it is operating as expected.

Sincere apologies for any disruption this issue may have caused.
May 26, 09:22 BST
Monitoring - We are pleased to be able to confirm that at 15:56 a fix was deployed to the affected services and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
May 25, 16:09 BST
Identified - We are continuing to work with the supplier on the affected components. Apologies for the continued disruption, we will be providing additional updates within the next hour.
May 25, 16:05 BST
Investigating - We are currently experiencing a potential issue with one of our suppliers and we are investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
May 25, 15:06 BST
May 25, 2023
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

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