All Systems Operational
REST API (api.w2globaldata.com) Operational
90 days ago
99.96 % uptime
Today
API v3 ? Operational
90 days ago
99.96 % uptime
Today
Monitoring Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
99.91 % uptime
Today
Service Checks Operational
90 days ago
99.99 % uptime
Today
W2-DATA-SANCTION-001 ? Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SPF-001 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP_AND_SANCTION-002 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP-003 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-UK-004 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC_UK-005 Operational
90 days ago
99.97 % uptime
Today
W2-DATA-EKYC-UK-007 Operational
90 days ago
99.94 % uptime
Today
W2-DATA-EKYC-UK-015 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PEP_AND_SANCTION-006 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-US-005 Operational
90 days ago
99.95 % uptime
Today
W2-DATA-EKYC_LITE-US-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CA-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-NL-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-ZA-005 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-AGE_VERIFICATION-007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DISQUALIFIEDS-UK-008 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYB-UK-009 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DIRECTOR-UK-009 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EMAIL_VALIDATE-010 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-IT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CH-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AT-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-CZ-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-SK-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DE-012 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-IDVCHECK-013 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-022 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-SALACIOUS_NAME-023 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-PASSPORT_MRZ-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DRIVING_LICENCE_NUMBER-UK-024 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-ADDRESS_LOOK_UP-024 Operational
90 days ago
99.97 % uptime
Today
W2-DATA-EKYC-SCANDI-025 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-POST_REDIRECT-028 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-AU-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-DK-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-ES-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-FR-029 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-DOCUMENT_CHECK-039 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-FACE_CHECK-039 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-EKYC-GLOBAL_MULTISOURCE-043 Operational
90 days ago
99.96 % uptime
Today
W2-DATA-EKYC-GLOBAL_SINGLESOURCE-043 Operational
90 days ago
99.98 % uptime
Today
W2_DATA_CONS_CRED_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_INCOME_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2_DATA_BANK_ACC_VER_UK_007 Operational
90 days ago
100.0 % uptime
Today
W2-DATA-MORTALITY-UK-035 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - Following the fix deployed earlier, we have been continuously monitoring the affected components and all behavior is as expected. We are now closing this incident but will continue to monitor the situation.
Jul 21, 16:44 BST
Update - We are continuing to monitor for any further issues.
Jul 21, 16:43 BST
Monitoring - We are pleased to be able to confirm that at 15:14 a fix was deployed to the Portal and since this time it has been displaying results as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
Jul 21, 15:31 BST
Identified - Upon investigation, we can confirm that since 09:45 we have been experiencing intermittent service issues displaying results on our Portal. A fix has been identified and is currently being rolled out. We will continue to provide updates through our normal channels. Please accept our apologies for any inconvenience this may be causing you. We hope to be able to provide updates every 60 minutes.
Jul 21, 15:16 BST
Investigating - We are currently experiencing a potential incident.
We have become aware of an issue with displaying results in our Portal and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
Jul 21, 15:02 BST
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021
Resolved - Following the fix deployed at 9:34:40.669 AM UTC we have been continuously monitoring the affected components and all behaviour is as expected. We are now closing this incident but will continue to monitor the situation and a Root Cause Analysis will follow within the next 2 working days.
Jul 18, 11:17 BST
Monitoring - We are pleased to be able to confirm that at 9:34:40.669 AM UTC a fix was deployed to the affected components and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
Jul 18, 10:48 BST
Update - We are continuing to work on the affected components and currently expect the issue to be resolved in approximately 30 minutes. Please be aware that this matter is our number one priority and we are deploying all available internal and external resources to resolve we will continue to provide updates every 60 minutes. Please accept our sincere apologies for any continued impact this is having on you.
Jul 18, 10:21 BST
Identified - Upon investigation we can confirm that since 6:29:37.278 AM UTC we have been experiencing service issues and we have identified the problem is isolated to a third party supplier, please note that if you have a fail-over configured in your workflow then you should not notice any service interruption, if you do not have a fail-over service configured then please contact your account manager to discuss this option. Please rest assured we are working with the supplier affected as a matter of priority to implement a fix and return our service to normal working parameters. We hope to be able to provide updates every 60 minutes.
Jul 18, 09:16 BST
Investigating - We are currently experiencing a potential incident.
We have become aware of a potential issue with our platform and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
Jul 18, 08:18 BST
Resolved - Following the fix deployed at 1:43:01.823 AM UTC we have been continuously monitoring the affected components and all behaviour is as expected. We are now closing this incident but will continue to monitor the situation and a Root Cause Analysis will follow within the next 2 working days.
Jul 18, 03:18 BST
Monitoring - We are pleased to be able to confirm that at 1:43:01.823 AM UTC a fix was deployed to the affected services and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
Jul 18, 03:10 BST
Identified - Upon investigation we can confirm that since 1:01:47.864 AM UTC we have been experiencing service issues and we have identified the problem is isolated to a third party supplier, please note that if you have a fail-over configured in your workflow then you should not notice any service interruption, if you do not have a fail-over service configured then please contact your account manager to discuss this option. Please rest assured we are working with the supplier affected as a matter of priority to implement a fix and return our service to normal working parameters. We hope to be able to provide updates every 60 minutes.
Jul 18, 02:34 BST
Investigating - We are currently experiencing a potential incident.
We have become aware of a potential issue with our platform and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
Jul 18, 02:23 BST