Following the fix deployed at 09:35 we have been continuously monitoring the affected components and all behaviour is as expected. We are now closing this incident but will continue to monitor the situation closely.
Posted Aug 15, 2022 - 12:07 BST
Monitoring
We are pleased to be able to confirm that at 09:35 a fix was deployed to the affected service and since this time all services have been behaving as expected. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
Posted Aug 15, 2022 - 09:36 BST
Investigating
We are currently experiencing a potential incident.
We have become aware of a potential issue with our platform and we are currently investigating the cause and impact. We hope to provide a further update in the next 60 minutes. Please accept our apologies for any inconvenience this may be causing you.
Posted Aug 15, 2022 - 09:21 BST
This incident affected: Services (W2-DATA-SANCTION-001).