Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 01, 2023 - 18:00 BST
Scheduled
Dear Customer,
We would like to take this opportunity to notify you of some maintenance by one of our service providers on the evening of Thursday the 1st of June between 18:00 and 21:00 BST.
This maintenance may affect some of the searches carried out to our KYC workflows, however if you are using a workflow with failover configured, service during this period should be uninterrupted.
During the maintenance window the services will be unavailable for up to three minutes between 18:00 and 18:30 whilst they apply the changes, and for a further 3 minutes between 19:30 and 20:00 whilst they complete post-change testing.
Whilst the service is unavailable, any searches made will result in an error.
Please accept our apologies for any inconvenience this may cause you.