Following the fix deployed by Microsoft we have been continuously monitoring the affected components and all behaviour is as expected. We are now closing this incident but will continue to monitor the situation.
Posted Oct 30, 2025 - 09:27 GMT
Monitoring
We are pleased to be able to confirm that as of 20:20, we are seeing traffic to the REST API resuming, and it appears all services are returning to full functionality. We will continue to monitor the situation until we are confident we can close the incident. Thank you for your patience during this time and once again offer our apologies for any inconvenience caused.
Posted Oct 29, 2025 - 20:23 GMT
Identified
Upon investigation we can confirm that since 16:00 we have been experiencing service issues and we have identified the problem is an Azure DNS issue and we are actively working to find a resolution. We will continue to provide updates through our normal channels. Please accept our apologies for any inconvenience this may be causing you. We will update when we have further information.
Posted Oct 29, 2025 - 17:15 GMT
This incident affected: REST API, SOAP API (Legacy), Monitoring, and Portal.